User Manual
Foot & Body Dryer
Frequently Asked Questions
- Questions
- User Manual
The power is not turning on.
In the following cases, the device may not operate normally:
1. If the power is not coming into the outlet being used:
Please plug in another electronic device to confirm if power is coming in. If it operates normally, unplug the power cord of the dryer, wait for 1 minute, then plug it in again to reset the dryer.
2 .If the power is not coming into the dryer:
Press the power button to check if power is coming into the dryer.
3. If it doesn't operate when stepping onto the platform:
Our dryer automatically operates when detecting a weight of over 10kg. (For children weighing less than 10kg, please operate it manually. Manual mode: Press the power for more than 3 seconds without stepping onto the platform.)
4. If a child (weighing less than 10kg) has used it:
Please operate it in manual mode. (Manual mode: Press the power for more than 3 seconds without stepping onto the platform.)
(BD-7700W, BD-7700B, BD-7700G)
Remote not powered.
Problems may arise under the following circumstances:
1. If the remote control ran out of battery:
Press the buttons on the remote control to see if the LED light on the remote control lights up. If the LED light is off, replace the batteries with new ones.
2. If there is an issue with the remote control buttons:
Turn on the camera function of your mobile phone and aim it at the remote control receiver.
While looking at your phone's screen, repeatedly press the malfunctioning buttons on the remote control.
(If only certain buttons do not emit light, there may be an issue with the remote control.)
If the issue persists despite these methods, please contact our chatbot for assistance.
(BD-7700W, BD-7700B, BD-7700G)
The scale isn't functioning properly.
The scale isn't accurate.
In the following cases, the device may not operate normally:
1.If the dryer isn't level:
Please adjust the dryer to be level.
(Using the dryer on cushioned surfaces like carpets may cause errors in weight measurement.)
2. If a child (weighing less than 10kg) has used the device:
Our dryer operates from 10kg and above, so it won't detect the weight of children weighing less than 10kg.
3. If the unit setting isn't correct:
Please change the unit setting.
Press and hold the SCALE button for 3 seconds to change the unit of the scale (kg, lb).
(BD-7700W, BD-7700B, BD-7700G)
The operational noise is loud.
In the following cases, the device may not operate normally:
1.If the wind volume is set to HIGH:
Please touch the airflow button on the control panel to change HIGH to LOW.
2. If the air outlet on the platform is blocked:
Please remove any foreign objects or dust from the air outlet.
3. If the rear air inlet is blocked:
Please remove any foreign objects or dust from the rear air inlet.
(BD-7700W, BD-7700B, BD-7700G)
There is an odor when using it.
In the following cases, the device may not operate normally:
1.If it's the first time using:
The smell is caused by the initial heating of the heater and is considered normal. (The odor should diminish gradually with continued use.)
2. If the rear air inlet is blocked:
Please remove any foreign objects or dust from the rear air inlet.
3. If the air outlet on the platform is blocked:
Please remove any foreign objects or dust from the air outlet.
4. If using in a place where smoke or odor occurs:
Please ventilate the area before using again.
(BD-7700W, BD-7700B, BD-7700G)
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If you can't solve the problem even after looking at the FAQ,
try using the VOVO chatbot.
Foot & Body Dryer
Frequently Asked Questions
- Questions
- User Manual
The power is not turning on.
In the following cases, the device may not operate normally:
1. If the power is not coming into the outlet being used:
Please plug in another electronic device to confirm if power is coming in. If it operates normally, unplug the power cord of the dryer, wait for 1 minute, then plug it in again to reset the dryer.
2 .If the power is not coming into the dryer:
Press the power button to check if power is coming into the dryer.
3. If it doesn't operate when stepping onto the platform:
Our dryer automatically operates when detecting a weight of over 10kg. (For children weighing less than 10kg, please operate it manually. Manual mode: Press the power for more than 3 seconds without stepping onto the platform.)
4. If a child (weighing less than 10kg) has used it:
Please operate it in manual mode. (Manual mode: Press the power for more than 3 seconds without stepping onto the platform.)
(BD-7700W, BD-7700B, BD-7700G)
Remote not powered.
Problems may arise under the following circumstances:
1. If the remote control ran out of battery:
Press the buttons on the remote control to see if the LED light on the remote control lights up. If the LED light is off, replace the batteries with new ones.
2. If there is an issue with the remote control buttons:
Turn on the camera function of your mobile phone and aim it at the remote control receiver.
While looking at your phone's screen, repeatedly press the malfunctioning buttons on the remote control.
(If only certain buttons do not emit light, there may be an issue with the remote control.)
If the issue persists despite these methods, please contact our chatbot for assistance.
(BD-7700W, BD-7700B, BD-7700G)
The scale isn't functioning properly.
The scale isn't accurate.
In the following cases, the device may not operate normally:
1.If the dryer isn't level:
Please adjust the dryer to be level.
(Using the dryer on cushioned surfaces like carpets may cause errors in weight measurement.)
2. If a child (weighing less than 10kg) has used the device:
Our dryer operates from 10kg and above, so it won't detect the weight of children weighing less than 10kg.
3. If the unit setting isn't correct:
Please change the unit setting.
Press and hold the SCALE button for 3 seconds to change the unit of the scale (kg, lb).
(BD-7700W, BD-7700B, BD-7700G)
The operational noise is loud.
In the following cases, the device may not operate normally:
1.If the wind volume is set to HIGH:
Please touch the airflow button on the control panel to change HIGH to LOW.
2. If the air outlet on the platform is blocked:
Please remove any foreign objects or dust from the air outlet.
3. If the rear air inlet is blocked:
Please remove any foreign objects or dust from the rear air inlet.
(BD-7700W, BD-7700B, BD-7700G)
There is an odor when using it.
In the following cases, the device may not operate normally:
1.If it's the first time using:
The smell is caused by the initial heating of the heater and is considered normal. (The odor should diminish gradually with continued use.)
2. If the rear air inlet is blocked:
Please remove any foreign objects or dust from the rear air inlet.
3. If the air outlet on the platform is blocked:
Please remove any foreign objects or dust from the air outlet.
4. If using in a place where smoke or odor occurs:
Please ventilate the area before using again.
(BD-7700W, BD-7700B, BD-7700G)
- Smart Bidet Toilet
- Template for Bidet Toilet
- Bidet Toilet Seat
- Air Purifier
- Foot & Body Dryer
TCB-090SA, TCB-090S, PB-707S, PB-101S, TCB-8100W, TCB-8100B
User Manual
Installation Manual
Installation Manual (French)
Quick Guide
Bidet Toilet Template
Bidet Toilet Seat Template (Elongated, Round)
VB-4000SE, VB-4100SR, VB-3000SE, VB-3100SR, VB-6000SE, VB-6100SR, VB-4000N
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M-001, M-002, M-003
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