We really enjoy the VOVO electric toilet seat which looks neat, easy to install and offers various functions as other well-known brands yet at a great price on sale. The only change we wish is that it should offer a choice for the cord to be either on the left or on the right of the seat because not every toilet room has the outlet on the right side. Also highly recommend to register your newly bought product as soon as possible not only for the warranty but also for a super nice promo reward. This is our 3rd VOVO toilet seat bought so far.

Recently, I encountered a issue and reached out to customer service. I had a detailed discussion about the problem and possible solutions. Although there were some delays along the way, Anna handled everything professionally and kindly. I'm very satisfied with her support, and now I'm able to continue using my VOVO with confidence.

We did have an issue with the remote as it did not have nozzle cleaning button but Dawn was so helpful and resolved our concerns. Dawn was so helpful and responded right away. I would recommend VOVO to anyone. 5 start service and products.

The installation was straight forward and came with easy to follow set by step instructions. I had one issue with the nozzle, and reached out to the customer servicer department for trouble shooting and support. Dawn from the VOVO team was absolutely outstanding. Her responses were timely, and provided me with exactly the solution to fix my issue. I was so impressed with Dawn and the VOVO team, and would highly recommend this seat!

We broke a panel on our wall remote and emailed the company to understand our repair options. Dawn responded super fast and offer to replace for us even though the product was a few months out of warranty. No hassle, super friendly. I just feel like this is rarer and rarer these days. I have to say it makes me want to install Vovo toilets in all our future homes. Thanks!

We purchased two VOVO bidets for our newly built home and encountered a minor issue with one of them. The support team was outstanding. Anna was especially helpful, professional, and made the replacement process smooth and stress-free. Exceptional service and a company that truly stands behind its products!